Northside Air Reviews & Testimonials

Read what your neighbors are saying about Northside Air. Be sure to mention your technician in your review!

Review Us on Yelp
Review Us on Facebook
Review Us on Google
Testimonials Overall rating: 4.8 out of 5 based on 58 reviews.

★★★★★
5 5 1
We contracted with Northside to relocate 3 units and reattach them. 3 guys spent nearly 8 hours at our house. They were an awesome team and did a great job. They ran new lines and the finished work looks far superior to the original job done. The crew here were really nice and funny too - we couldn't be happier. They also put up with us going out to watch and ask questions often - Thanks guys!!

★★★★★
5 5 1
Jonathan did a great job assessing the damage to my air conditioners from hail storm. He was thorough and explained everything to me very clearly. I would highly recommend Northside Air Conditioning!

★★★★★
5 5 1
I have been a customer of Northside for years. Recommended by my daughter who also has had them for many years. They do excellent service and I would recommend them to anyone.

★★★★★
5 5 1
Excellent service from Northside Air Conditioning. Spencer did everything right. We really appreciate the great service. Steve and Jane Noble

★★★★★
5 5 1

★★★★★
5 5 1
Francisco, my service guy, was timely, very polite, very helpful and did a very good job doing service on my AC units and electronic filters. Thank you!

★★★★★
5 5 1
Francisco was VERY Thorough! Every time he came into the house from outside, he put on his booties. He explained every question I asked completely. He found a couple of small problems that we corrected. I'm sure the units will run more efficiently now. Thanks Franciso! See you again in 6 months.

★★★★★
5 5 1

★★★★★
5 5 1
Excellence deserves recognition and reward. The team of employees sent to install my HVAC unit no doubt are a product of your leadership skills! Well Done to Tony R., Jamar, Jason & Tamarus. This experience was more rewarding than buying a new car! All my referrals will go to Northside AC! Thank you Tony H. for selling the anti-sales lady! You'll go far! Today I'm living the dream with my Accu-filter!

★★★★★
5 5 1
We found that Michael was an outstanding tech and will always ask for him from now on.

★★★★★
5 5 1
We have been using Northside for almost 3 yrs now & they have been nothing short of great! We refer everyone we know to them. Local business with great service! Thank you Jerry for helping us out & always being there to address any issue concerning our AC work!

★★★★★
5 5 1
We're Northside customers for 2 years now and I am very happy for the services they make. The only company who washes the coils everytime someone comes in. And will give you an honest result whenever they find something wrong with the unit. Especially I still have an old unit from the previous company, they are trying to make that unit working good at all times. Today, Chris did my maintenance and tuned my my 2 units and I'd say he's a wonderful Aircon tech.

★★★★★
5 5 1
We have been Northside customers for over 10 years. We would never call anyone else. We constantly refer this company to others. John D. is as good as they come! He is always professional, thorough, punctual, and informs me of what is going on with our systems & what we can expect from them for the upcoming season. Additionally, he recently offered to get warranty information for some of the equipment in our new home. He called me back with the info within a day as he promised. This level of service is amazing! Customers for life!

Fantastic!!

★★★★★
5 5 1
Fantastic!! From the start working with Chuck to the follow-up getting the system tuned has been amazing. We had 5 other companies come out and they couldn’t get our old downstairs unit running properly. Northside came out replace a $150 part and there you go. We have made it through 2 Texas summers and no problems. The new system they installed is spectacular and they really went above and beyond to get it right for us. My wife raves about these guys. When we build our next house they will be putting the AC in. Only company to go with in our opinion.

Very Satisfied

★★★★★
5 5 1
Serviced (2) AC units and added refrigerant to both. We were very satisfied by the work performed and the professionalism displayed by the technician. We have now contracted them to replace some duct work to improved air flow into a couple of bedrooms.”

Quality service by Luis

★★★★★
5 5 1
Professional and listened to my questions. Explained clearly how to keep the HVAC system performing at its peak. Someone I sense I can trust to do quality work without an agenda to upsale.

Honest and Trustworthy Company

★★★★★
5 5 1
Honest and Trustworthy Company.

What a wonderful company!

★★★★★
5 5 1
What a wonderful company! I have been recommending them to everyone. We called Northside Air because our furnace was broken. Given that our AC unit was also 10 years old, we decided to go ahead and replace the entire system and save ourselves the money in a few years. We went with the platinum unit, which was a little more expensive, but with the 18 SEER in a house built in the 1920's, the energy efficiency was a big draw for us. The team was superb. They were extremely clean, polite, and did not cut any corners. They took the time after the installation to walk me through everything: - They put additional decking down in our attic - They hung our duct work, which had originally been just sitting on the ground - They added dampers to our ducts for management of air flow - They had to move our outside unit and took the time to run the connections through our crawl space to avoid having wires running around the house - They helped me setup the thermostat with my home automation system They have made a loyal customer out of me and my family.

Great Service

★★★★★
5 5 1
Luis replaced the circuit board and checked everything. He called before coming & was on time. Luis was very thorough and explained exactly what he did. Great service! We decided to sign up For the service check three times a year.

Maintenance Cleaning

★★★★★
5 5 1
This is the second time that my two units have been serviced by Northside AC. I am happy with the service that I always get. Because the tech was very thorough in his work and no shortcuts not unlike my previous Aircon maintenance company that I’ve contracted for 10 years. Northside AC is by far the best aircon company and the techs are well educated and knows what they are doing. In this review i give Luis Munoz a 10+ Stars to his credit due to his great performance on my Hvac units.

Fair Price

★★★★★
5 5 1
Northside is very responsive, quality work at a good and fair price.

Outstanding Service

★★★★★
5 5 1
I have worked with two technicians, Luis and Chris, and both have been superb. They were so courteous, thorough, thoughtful of price and explained my options so well that I felt in good hands. I also want their bosses to know what wonderful employees these two men are. I will always call Northside A/C.

Honest and Great Service

★★★★☆
4 5 1
I highly recommend Northside Air Conditioning. Chuck Parker promptly reviewed our broken system and gave us several upgrade options. Within two days they were here to update our entire system, inside and out including the furnace. The techs, Spencer Murray and Jamar Johnson, were very professional. They were hard working despite the weather being in the high 90’s. They took the time to vacuum any debris that had fallen on the floor. They also inspected every vent in the house and found one vent had a quarter size piece of insulation and promptly removed it. We were very pleased with the service provided by all employees at Northside Air Conditioning.

Highly Recommended

★★★★☆
4 5 1
I have had the opportunity to work with Northside on 3 separate occasions, 2 times for my residence and 1 time for my business. Each time the technician that has come out as been extremely professional, prompt, and approachable. My latest interactions included Jonathan and Luis who were both wonderful! I was told the repair would take 4 hours, but these 2 gentlemen were in and out of my home in an hour and a half. I will be highly recommending Northside to anyone and everyone I come into contact with!

Outstanding Job

★★★★★
5 5 1
We had a new hvac system installed 2 weeks ago and Northside a/c did an outstanding job. I did extensive research seeing that having this done is not a cheap expense. I had 6 companies come out and I was most impressed with them. Chuck the comfort specialist sealed the deal. He repeated a couple things that I already heard about my old system but he never tried to upsize/upcharge me with anything. He was very detailed with the inspection and I was appreciative of that. He went over my options and explained everything very well. The techs also carried the awesome customer service and professionalism that Chuck did. Tony, Jamar and Kelton were great and would update me throughout the install on how it was going. They were very knowledgeable as well. Northside air were not the cheapest BUT not the most expensive either. I was not looking for cheap I was looking for quality. Northside Air certainly delivered that and more. I highly recommend them to anyone needing work done.

Good, fast service

★★★★★
5 5 1
I needed two condensers combed after hail damage.and they came right out and did the job. Friendly, efficient, helpful service. I will call again when needed.

Highly Recommended Air Conditioning Company

★★★★★
5 5 1
"Highly recommended company. Jerry and his crew were very professional, easy to work with and kept my home clean. The system 16 SEER system that he suggested is saving me money every month and my home is extremely comfortable. Finally a company that does what it says."

Great Company

★★★★★
5 5 1
"Great company, delivered what they promised. Showed up on time and completed repairs in a professional manor. Highly recommended."

Can't Say Enough Good Things About These Guys

★★★★★
5 5 1
Can't say enough good things about these guys. Had to replace my entire HVAC system. Due to cost, obtained multiple (4) bids from noted companies all top rated on Yelp. The bids ranged from handwritten with little detail on assessing layout & rating the necessary tonnage for the livable square footage to very detailed room by room analysis with printed a printed out breakdown on everything. Thankfully, Northside was very detailed and surprisingly one of the lower estimates. While I do subscribe to the adage you get what you pay for, like most I don't want to pay more than I need to. I love that these guys use American Standard (highest rated in Consumer Reports). & as honest as the day is long. Highly recommend.

Excellent Service Call

★★★★☆
4 5 1
Craig came out to our Grapevine house for 2nd free service call of new unit. For almost 10+ years it seams there was always a drainage problem from the ac unit through the master bath sinks. This would cause the AC overflow pan to be used. Craig worked for a couple hours to get it better, I told him its always been liked this. He was not satisfied with how it was draining call another tech to discuss and then made a cut in the pipe and found it was rust from the previous unit that had been causing all the problems. Now all is properly fixed and working. I had no intention of singing up for service contract but after seeing how detailed your service is it was I now see great value in it. Thanks again to Craig, Eric

102 degrees..AC quits…and they were here fast!

★★★★★
5 5 1
It was the hottest day of the summer in August…and the AC just quit. I called Northside and their technician Chris called me back within a few minutes. He was on his way over immediately at 6:30 pm. Had me up and running within an hour of when I called them. They are always friendly, professional and willing to go the extra mile. Thank you!

A/C repair

★★★★☆
4 5 1
My A/C hasn’t been cooling off too well lately, so I called Northside. They sent a technician the same day and he showed up in the time frame they promised. Luis was great. He did everything he said he was going to do and kept me informed along the way. For the cost, the service was spot on. I will have them back in a few months to service my upstairs unit. Thanks Northside!

Great

★★★★☆
4 5 1
Tech on time, polite, knowledgeable good service

Job Well Done

★★★★★
5 5 1
Francisco with Nothside Air did an outstanding job repairing our units. Our repair turned out to be complex but he stayed on the job until it was complete. Thanks.

Great Service

★★★★★
5 5 1
Thanks to Luis for the great service. He was availalbe earlier than my appointment and he called to let me know when he was arriving. He was prompt and more importantly, honest with my repair recommendation. Would highly recommend Northside.

Will Recommend Northside to Everyone

★★★★★
5 5 1
To everyone at Northside Air Conditioning, thank you for your hard work getting our AC back up and running properly. From our first contact with your office to the technicians diagnosing and fixing our problem, we received exceptional service from a group of highly professional people. Thanks again for the great service!

Great service

★★★★★
5 5 1
Excellent service by Mr. Luis Munoz. He checked everything thoroughly. We appreciate the good service. Thank you.

Great Service!

★★★★★
5 5 1
Great service! We came home on the Sunday of the Independence Day weekend and our AC wasn't working. The technician was to our house within an hour and able to fix our unit. He had a great attitude even though it was a Sunday of a holiday weekend. He also helped us with a few of our filters. Thank you Northside for keeping us (and our dog) out of a hotel!

Great Service

★★★★☆
4 5 1
Our upstairs unit stopped working due to a bad capacitor. Chris diagnosed and fixed the issue. He was very knowledgeable and friendly. He did a great job of explaining our system to me and at our request also checked out our other two units, advising us on what to take care of now and what we could wait on. I have used Northside Air for over 6 years and have always been pleased with their service.

Great AC Service!

★★★★★
5 5 1
"Great service! We came home on the Sunday of the Independence Day weekend and our AC wasn't working. The technician was to our house within an hour and able to fix our unit. He had a great attitude even though it was a Sunday of a holiday weekend. He also helped us with a few of our filters. Thank you Northside for keeping us (and our dog) out of a hotel!"

Happy Customer

★★★★★
5 5 1
We found Northside to be honest and dependable. After having three other companies give us estimates and a diagnosis of our a/c repairs, Northside was the only company that did not try to sell us anything we did not need or try to ups sell us. They were knowledgeable and explained everything to us in detail. We were extremely pleased with the installation team and service and will use them for any future HVAC needs. We highly recommend Northside.

Northside Air

★★★★★
5 5 1
We could not be more pleased with the entire Northside Team. They are the only name to consider when looking for any A/C and Heating needs. I could go on with specifics, but they are simply the best.

Peace of Mind

★★★★★
5 5 1
The day Northside Air Conditioning came into our life was a great day! Their service is impeccable. (Francisco was our tech today and he was very professional and courteous). For a very reasonable yearly fee, they come out twice a year and service our units and change the filters. Thank you, Northside, for peace of mind.

Pleasantly Surprised

★★★★☆
4 5 1
After discovering what I thought was a major AC problem, Northside was called Although skeptical about having to use an unknown service company, their tech arrived right on time. The first thing that thoroughly impressed me was Chris was most mannerly and friendly. He graciously introduced himself and within a very short period, diagnosed my problem as minor. We were also impressed with Chris’s honesty. He thoroughly and meticiiusly cleaned my AC unit, took pride in his work and employer.

Excellent Job!

★★★★★
5 5 1
Johnny did an excellent job! He was very thorough and explained everything as he went along. I will definitely be using this company for all my heating and air needs.

Very Satisified with all Hard Work

★★★★★
5 5 1
Northside installed a new a/c and coil in my old house from the 60s and they made sure everything was right with my system and went the extra mile on the details. I am very happy.

Great Job!

★★★★★
5 5 1
Francisco did a great job! He was on time and easy to work with!

Excellent Customer Service

★★★★★
5 5 1
Francisco came out today for our twice-yearly maintenance and noted that we didn't have an automatic float switch on one of our units. That switch shuts off the system in case of blockage, thereby saving our ceilings. He recommended we install this to prevent possible future issues, and I appreciate his foresight. The work was done quickly, and I was given a full report. I've been a long-term customer, and this is the reason why - excellent customer service and attention to detail.

Great Experience

★★★★★
5 5 1
We had a great experience with the Northside Air Conditioning team! Michael and his service techs were always prompt, knowledgeable and took the time to explain what was wrong with our existing unit and provided options to fix the issue. When we decided it was time to replace the existing unit, Chuck provided us with a detailed quote that listed three different units he recommended along with finance and warranty information. The instillation team was very courteous and respectful - making the least amount of mess possible and then cleaning up after themselves. We highly recommend Northside Air Conditioning.

Highly recommend these people.

★★★★★
5 5 1
Michael repaired one of my many air conditioner units at my business today. I was quoted one price initially when Michael came out and identified the problem. When Michael was finished, he informed me my final bill would be $750 LESS than what he originally quoted me. Michael took the time to contact the manufacturer and find out the part that had gone bad was actually still under warranty. This is not the first time North Side Air has gone the extra mile to take care of me. A couple years ago I had another unit that went out and was out of warranty. It broke right after the warranty expired, and it was clearly a manufacturers defect. Jerry (one of the owners) got the manufacturer to cover the very expensive part. Jerry has been taking care of my HVAC needs fairly and honestly for years, even before he opened this company. Michael is the technician I request because he knows my equipment, he is courteous, and treats me honestly and fairly. Highly recommend these people.

Great Team

★★★★★
5 5 1
Jerry and his team are great! My install was supposed to take two days, and they had me completed in one! Thanks guys!

Evaporator coil blown, peace of mind installed

★★★★★
5 5 1
I greatly appreciate the folks at Northside Air for coming to the rescue when another company cheated us. The folks at Northside were so helpful and encouraging from the moment I picked up the phone to the time I signed the paperwork (just yesterday). Jerry is a manager in the field who knows his customer’s needs and who to put in place to get the job done right the first time. Chuck made sure we were sold exactly the system we needed without the typical pushy sales pitch. It was half the price of our old system, but has more than twice the efficiency. Junior and Tony installed the new packaged unit and were professional, friendly, and over the top helpful in showing us how to strip our old unit down so we could recycle it ourselves. Our house feels like a cooler now and the humidity is lower than I’ve seen it in years! I didn’t know it could ever feel this good. Thanks Northside!

Clean and Professional

★★★★★
5 5 1
Had a new system installed November 2014 and we are already noticing a great difference with the air flow and our electric bills as the heat is getting started! Very clean, professional and thorough!!

Excellent Service

★★★★☆
4 5 1
The service was excellent: all lines blown, refrigerant recharged, filters changed. The techs also took great care to cover their shoes every time they entered the house in order to prevent tracking dirt onto our carpets. Everything was very professional and I feel very confident going forward that Northside is a company my wife and I can genuinely trust.

System Check

★★★★☆
4 5 1
Just had system check and a weird noise checked and fixed. Very impressed with Northside! The technician was excellent at diagnosing and explaining. Highly recommended!

Reasonably Priced

★★★★★
5 5 1
They had a reasonably priced quote and a free second opinion estimate.

Friendly and Knowledgeable

★★★★★
5 5 1
We had Northside Air Conditioning fix our downstairs a/c after it went out on us during Labor Day weekend. The technician showed up on time, was friendly, and very knowledgeable. He got us running in no time with our a/c.

What a fantastic company!

★★★★★
5 5 1
What a fantastic company! Our upstairs air conditioner stopped working after just two years, so we had the company that originally installed it out to assess the issue. They quoted us $1,100 for the work in addition to the $99 service charge for even showing up. The tech's explanation of the issue sounded questionable (he said an animal had chewed through a part that required the whole unit to be disassembled, and that the work could not be performed under warranty). Luckily this happened in the fall so we held off on the repairs for a while. In the meantime, I happened to meet the owner of Northside and explained our problem. He told me to contact the office and they would send someone out for a free second estimate, which I did. The tech met with my husband, who was impressed by his professionalism and knowledge. He immediately assessed the situation, contacted Lennox, and learned that the broken part WAS under warranty. Upon returning with the new part a few days later he made the repair in a matter of minutes and did a thorough inspection just to make sure everything was running correctly. The best part of all? It only cost us $97!!!! It is so refreshing to find an honest, straightforward company with knowledgeable personnel. I have already recommended Northside to my neighbor and she also had an excellent experience. Thank you so much - we will certainly be contacting you for any future HVAC needs!