"Excellent experience with Northside Air Conditioning"

One of our AC units went down on a very hot Sunday afternoon. I called several companies that claim 24/7 response time but all were not able to schedule an appointment for 3 to 4 days. I finally found Northside Air Conditioning on line and called. A technician was at my house in about 3 hours and fixed the problem immediately. I found Northside Air Conditioning to be very professional, efficient, courteous, honest, and very fair priced. I will most definitely use Northside Air Conditioning again and will highly recommend the company to friends and neighbors.

Bill Lantana, TX

"These are the folks you want working on your HVAC systems"

Every time I meet more of the Northside Air folks I constantly become more impressed. Bobby and Jerry (the owners) are great but now I have met Michael and Tony who are both excellent. Northside Air did all the HVAC in my new build in Flower Mound (5 units with 20 tons of air) and it has turned out great. I liked them so much I had them do all new AC, furnaces and thermostats in my old house in Carrollton (3 units with 11 tons of air). I am an engineer so it does take a bit to impress me on mechanical equipment but the folks at Northside Air do so every time. These are the folks you want working on your HVAC systems.

David Lewis Flower Mound, TX

"Very pleased"

It takes a lot to impress me; the customer service representative who answered the telephone/set up the service call was most pleasant and most efficient. I requested Chris to make sure our heater was in good shape for the coming winter. He has serviced both our heater and air conditioner in the past. Can not say enough good things about his professionalism, work ethic and expertise. I will continue to recommend Northside to my neighbors and friends.

HBM Denton, TX

"Quick and knowledgeable"

Louis arrived right on time then identified and fixed the problem very quickly! I was thrilled not to have wait around all day for my service. He was very knowledgeable and thorough, and I appreciated that he took the time to explain what was wrong and how he fixed it.

Kaitlin Dallas, TX

"Excellent company. Happy customer"

Simply great service. Friendly , prompt professional, and thorough. I would recommend this company to everyone.

PB Garland, TX

"Excellent Service Once Again From Tony G."

Tony G. was out at my house today doing my 6 month maintenance service. As always he did a great job. Tony is so detailed and misses nothing. I will be asking for him exclusive for my upcoming maintenance service. Thanks for the great service and you need to take good care of Tony. He is a keeper . . .

David Lewis Flower Mound, TX

"Awesome"

Tony was amazing!! I highly recommend him !! He called back within minutes and was at my house within an hour late on a Sunday night! He was very professional and did a perfect job!! My AC works great!! Thank you Tony!!!

Cathy Lewisville, TX

"Another great job"

Great job two years now! Very good at explaining the mechanics of how everything works.

Nancy Lantana, TX

"Best Service Ever !!"

Our air conditioner failed last night and we called 4 companies to come out, last night if possible. In my message I requested to please return my call to let me know if that was possible, or if I should continue my search. The ONLY company to return my call was Northside, and they not only came out and fixed our unit late at night, but were courteous, professional and called when they were on their way to let us know when they would arrive. Thank you so much, your efforts were much appreciated!

Terry and Lynda Hall Highland Village, TX

"Awesome!"

Want to say thanks so much for a job well done! I’ve used Northside now for a couple years and Your service is impeccable. Anytime I’ve had emergency issues arise I’ve always had an almost immediate call back. Chris (svc tech) has been taking care of us for a little while now and he’s been nothing short of great. He’s professional, courteous, and knows his trade very well. He demonstrates a very real concern for correctly identifying the problems and addressing them correctly. As long as I live in the Denton county area, Northside will always be my HVAC service provider. I promise you won’t find a better group of folks around. Thanks again guys/gals!

Kris Justin, TX

"Great Service"

Got a courtesy call letting me know Andy was on his way. Very careful in keeping my home clean. Explained exactly what was needed to repair my HVAC unit. Worked hard to get me up and running. I felt it was a fair price for a job well done. Northside is my go to HVAC company.

John Flower Mound, TX

"fun to soar with the eagles......"

As always Northside has been efficient trustworthy on time easy to work with and courteous. Almost sounds like a boy scout.... LOL these guys are the best and Chris continued with the reputation and service that over the years I have come to appreciate and expect. Thanks Chris

Mary Highland Village, TX

"Service"

Excellent Job that Manny did for us. Very professional, polite, and will knowledgeable.

Larry&Judy Ford Bartonville, TX

"$405"

Mike, the technician, was very, very good. He diagnosed and determined the problem. He had to spend a long time doing that, and the weather was bitter cold!

Stephen and Jane Noble Flower Mound, TX

"Quick Repsonse and Turnaraound to keep my house cool!"

Our home A/C froze up after 19 years of service, we called Northside, they responded quickly to come out to provide us with estimate for a replacement system. Matt came out and took measurements all over the house before calculating the right size system for the house. We had several other companies provide estimates over the years, and none provided a quantitative analysis. Because of Matt's thoroughness and transparency with everything he was doing we went with Northside to replace our system. Matt, also followed the job until the installation was complete which was above and beyond my expectations. He was able to communicate directly with installation lead our particular needs, giving use the confidence that the job was completed correctly. We will highly recommend Northside to our friends and neighbors for any HVAC needs.

Craig Allen, TX

"North Side did everything possible"

Furnace failed during the coldest winter ever! North Side did everything possible to get my system back on line, including traveling the bad roads for parts.

Mike S.

"Looking forward to future services."

Jeremy, Kameron, and Joshua have awesome costumer service! They arrived on time and got straight to work!

Samantha R.

"Thank you, Josh!"

Josh did an great job looking at the system and spending time both explaining and re-explaining to me. He went above and beyond by looking throughout the attic at our system.

David C.

"Highly recommend their services!"

Frank and Jose did an amazing job on our new AC installment. They were super informative with all that would be done and got it all done in a timely manner. Thanks for helping us be prepared for those hot summer months ahead Guys!

Melissa A.

"Josh was very helpful!"

He even helped fix a decoration within the classroom that I couldn't reach. He was super friendly and even answered some students questions as he worked.

Carlos H.

"Definitely a great experience."

Josh was amazing! He was very friendly and professional! He was respectful of waking into all my classrooms. Made all my staff feel comfortable.

Kim W.

"Highly recommend Tim and Northside."

They were on time, affordable efficient and great customer service by Tim. Thank you for taking care of us.

mBrace Orthodontics

"Al was amazing!!"

He was very nice and professional, he took pictures to show us what was wrong with our AC and thoroughly explained everything. Make sure to ask for Al! He was very nice and helpful!

Breanna R.

"He was extremely kind and professional, and we couldn't have been happier with the experience!"

I called Northside this morning and they had a tech out to my home this evening! Al came to our home and took a lot of time explaining everything in detail, with pictures, in a way that I could understand it without a background in HVAC.

Casey F.

"I am super happy with Northside and Kameron, and will not hesitate to call them again when I need HVAC service!"

Kameron called me ahead of my appointment to discuss my issue and set an expectation for when he would arrive. He was right on time. Before he started any work, we talked about the services that would likely be required and what they cost. We also talked about what I was trying to accomplish with this service call. The call resulted in my unit once again operating normally for a price that I considered to be a great value!

Dan U.

"Great service 10/10"

Kameron not only showed up early but was super friendly and helpful!! Great service 10/10

Gabby

"We are SO thankful"

Kameron is fantastic! He always comes in, and is so attentive and kind. We are SO thankful for all he does for Orangetheory Fitness.

Brooke

"Price was Fair"

Johnny came out today and did an excellent, thorough job, communicated well and patiently explained/educated us about what he found. He wore booties over his shoes in the house. Price was fair

Tara T. Lewisville, TX

"The team earns 5000 Stars!"

A very professional woman really understood my pluming problem dispatched 2 excellent tech plumbers the charge was within reason or below the team earns 5000 Stars yes 5000

Carl O.

"Thank you, Tim!"

Tim was professional and fixed the situation immediately!

Lucy P.

"Will definitely use Northside again."

The installers Frank and Jose were excellent and very professional.

Barbara S.

"Go with Northside!"

Kameron was amazing and very professional!

Alexa J.

"Would recommend 10/10."

Kameron was great and very helpful. Professional service.

Bryan B.

"Excellent Customer Service"

Tim was very professional and great personality!!

Melisha F.

"Tim did a great job"

Thoroughly explained everything about our systems and was very easy to work with!

Mary R.

"Would call again"

Tim and Derick were very professional and made sure our issue was taken care of

Lisa H.

"Thank you Tim"

Tim P. was enthusiastic and did a great job.

Eddie M.

"Great Service"

Kameron and Derrick were extremely professional and fixed our problem in a timely manor.

Miranda B.

"Josh did an amazing job!"

Very professional and easy to work with!

Melanie W.

"Quick & Easy"

Jeremy was very professional and completed the maintenance service on our system in a timely manner.

Lucious S.

"Josh was very professional and looked into the issue."

He gave details regarding the issue as well and answered all our questions.

Deserei S.

"Kameron was super helpful and quick with his maintenance!"

He was super informative and got maintenance done quickly.

Anna

"Thank you for your expertise Kameron."

Kameron was very polite & seemed extremely knowledgeable in his profession.

Daphne C.

"Tim and Josh were great! They did an amazing job."

Took their time and went over every detail. Very satisfied with their hard work, hope to see them back again.

Melissa A.

"Exceeded All Expectations"

Our spring AC service call by Northside this week was the first time we have done business with them, and it exceeded all expectations. Although it was a routine maintenance visit, not an emergency, we were able to schedule the visit for the next day. The technician, Chris, called to let us know he was on his way and what his ETA would be: a few minutes ahead of schedule in this case. Chris was very professional and listened patiently to my comments about our AC systems and answered my questions. I explained to him that the company who had been doing our maintenance, the company that also had originally installed both AC systems, had been keeping the full court press on us to completely replace both systems, as they were leaking Freon from the evaporator coils and were on their last legs. They had been charging us for adding Freon for the last couple of years. At the conclusion of his visit, I asked Chris how much Freon he had to add and whether there was any more life left in our systems. He told me that neither system needed any Freon and both systems were in excellent working condition. I think this kind of integrity is all too rare. It will keep us coming back to Northside for our future AC and heating needs.

Bob

"To The Rescue!"

Great service! We came home on the Sunday of the Independence Day weekend and our AC wasn't working. The technician was to our house within an hour and able to fix our unit. He had a great attitude even though it was a Sunday of a holiday weekend. He also helped us with a few of our filters. Thank you Northside for keeping us (and our dog) out of a hotel!

Kristy

"A Hidden Jewel"

This is the best company in the DFW area. They are a hidden jewel. The staff is professional, honest and not on commission to sell you things you don't need. Other companies should follow their business plan.

Lois

"Honest and FAST"

Thanks to Luis for the great service. He was availalbe earlier than my appointment and he called to let me know when he was arriving. He was prompt and more importantly, honest with my repair recommendation. Would highly recommend Northside.

Michael

"Very Thorough"

I highly recommend Northside Air Conditioning. Chuck Parker promptly reviewed our broken system and gave us several upgrade options. Within two days they were here to update our entire system, inside and out including the furnace. The techs, Spencer Murray and Jamar Johnson, were very professional. They were hard working despite the weather being in the high 90's. They took the time to vacuum any debris that had fallen on the floor. They also inspected every vent in the house and found one vent had a quarter size piece of insulation and promptly removed it. We were very pleased with the service provided by all employees at Northside Air Conditioning.

Laurie

"Great Company and Great People"

A great company and a great group of people that always provide professional and thorough service. Jonathan, our service technician, did a wonderful job taking care of the annual maintenance on the system. I recommend them to all my friends and family.

Suzie

"Reliable & Dependable"

I have used Northside for over 7 years they are reliable and dependable.

Kathy

"My Go-To!"

I have had Northside Air Conditioning maintain my systems for almost three years and have been very happy with their outstanding service. Michael, the service technician, is always on time, thorough, and very professional. He is the best!

Donise

"Very Pleased"

Great organization, prompt and professional. Luis is a great tech, very knowledgeable and extremely personable.

Kristopher

"The Best in Town"

Once again Northside delivers excellent service. Wouldn't use any other AC company.

Chris

"A Part Of The Team"

We've been using Northside for years. They do great work. Good, experienced, knowledgeable people. Have an annual service agreement where they check all equipment in spring and fall and give a discount on parts. Very satisfied customer.

Tom

"Back Up & Running"

Francisco, my service guy, was timely, very polite, very helpful and did a very good job doing service on my AC units and electronic filters. Thank you!

Shannon

"Wonderful Service"

Wonderful service! Prompt scheduling and very courteous. Knowledgeable on the issues and explains to homeowner very well. Would definitely recommend!

Christina

"Above & Beyond"

Excellence deserves recognition and reward. The team of employees sent to install my HVAC unit no doubt are a product of your leadership skills! Well Done to Tony R., Jamar, Jason & Tamarus. This experience was more rewarding than buying a new car! All my referrals will go to Northside AC! Thank you Tony H. for selling the anti-sales lady! You'll go far! Today I'm living the dream with my Accu-filter!

Alischa

"Professional and Courteous"

Thank you Northside for a job well done. We replaced our upstairs unit and everyone was very professional and courteous. They cleaned up everything and it was a very pleasant experience. Chuck was accommodating to our schedule and the crew was very efficient. I highly recommend Northside!

Allison

"Excellent Service"

I have been a customer of Northside for years. Recommended by my daughter who also has had them for many years. They do excellent service and I would recommend them to anyone.

Paula

"Nothing Short of Great"

We have been using Northside for almost 3 yrs now & they have been nothing short of great! We refer everyone we know to them. Local business with great service! Thank you Jerry for helping us out & always being there to address any issue concerning our AC work!

Cody

"Wonderful Technicians"

We're Northside customers for 2 years now and I am very happy for the services they make. The only company who washes the coils every time someone comes in. And will give you an honest result whenever they find something wrong with the unit. Especially I still have an old unit from the previous company, they are trying to make that unit working good at all times. Today, Chris did my maintenance and tuned my my 2 units and I'd say he's a wonderful Aircon tech.

Ocgnail

"Exceeded My Expectations"

We contracted with Northside Air to relocate 3 units at our home in Flower Mound. The 3 man crew took nearly 8 hours - so glad it was overcast for them. The finished job is so much better than the original install. We could not be happier. They did a great job cleaning up too. I don't have to worry about bits of metal or screws getting into my dogs paws. Thank You Northside. We are really pleased with the completed job. Thanks to the crew for being great while here!

Lisa

"Customers for Life!"

We have been Northside customers for over 10 years. We would never call anyone else. We constantly refer this company to others. John D. is as good as they come! He is always professional, thorough, punctual, and informs me of what is going on with our systems & what we can expect from them for the upcoming season. Additionally, he recently offered to get warranty information for some of the equipment in our new home. He called me back with the info within a day as he promised. This level of service is amazing! Customers for life!

Marcey

"Great company, great people, great work, great product. These people are the real deal."

Our home central air conditioning system died in he middle of July and we needed to get a replacement. We did a full due diligence search considering all the options available. Please allow me to save you similar time by telling you not to bother and just go to Northside Air. I will tell you that these guys will not be your cheapest option in town (they will be very fair though) but come on, you are talking about buying a system that will control your home environment, every day of every year. Do you really want to be cheap about this or do you want a really good system. These guys were great if I can understate their value. When I inquired they sent Chuck out. He did a full analysis of the home and then sat down and explained all the whys and whatfors. He never pushed us to buy any extra whistles or bells, just laid out our options. When the guys came out to install, they just did an awesome job. From start to finish, their work was clear, accurate and spot on. What a pleasure to work with these guys. Five seconds after they left, you could never tell they were here working, thats how clean they were and how professional their installation was. Great company, great people, great work, great product. These people are the real deal.

Satisfied Customer